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West Cornwall Cottage Owners

We are be happy to send you a comprehensive Owner Information Pack which contains a huge amount of information concerning general holiday letting management, property preparation and a copy of our current brochure. However, we have summarised the important bits for you below as a general introduction.

Expectations for self catering properties have never been higher. The single biggest issue in holiday letting is managing expectation from an ever demanding client base. Since the explosion of home interest magazines and the plethora of TV makeover programmes, the aspirations of today’s visitor are continually rising, they expect the very best from their holiday home and why shouldn’t they?

Ever since they made the booking, they have been talking about it, the children have been dreaming about it and the relatives are probably fed up with discussing it!

Owners must appreciate – and the majority do! - That clients expect their holiday property to be as good as, or if not better, than their own home. They are paying increasingly higher fees and the old attitude of “well they are only holidaymakers” is just not acceptable anymore.

Properties must be regularly decorated and updated with quality fixtures, fittings and modern appliances. Dishwashers,wide screen TV’s, DVD & CD players, iPod docking stations, WiFi, power showers, BBQ’s (where appropriate), and quality wooden garden furniture are pre-requisites rather than luxuries.

The result in this continual investment is repeat bookings for the following year, extended bookings into the shoulder periods, higher rental fees, minimal complaints and protection of your long term investment.

Please do call or e-mail the office if you require a copy of the full information pack or to talk to Austyn Hallworth about how to unlock the potential of your holiday home.

Statutory Obligations As An Owner

Frequently Asked Questions

Please see some of the owner and visitor comments below and look out for them around the site when viewing a property.

The Little Beach House - Sennen Cove

For all bookings and enquiries we selected West Cornwall Cottage Holidays, a local family owned business, like ourselves who are based in Penzance. They offer an unsurpassed level of service which is something we were very keen to offer our guests

 

Owner of Captains Haven

The West Cornwall Cottage Holiday staff are really quite excellent and a credit to the company - please pass on my thanks to all of them.".

 

Mr B - Customer

You are a brilliant, easy company to deal with.Thanks 


Trip Advisor Comments

 Re: self catering for couple with car Sennen cove july

25 February 2011

 Destination Expert  for St Ives

Try looking at West Cornwall Cottage Holidays. They have some great places to stay in and around Sennen. I looked at Sennen with individuals letting out their own cottages and found some of the costs to be exceptionally high.

To Austyn Hallworth, Managing Director 

Following the power failure at our cottage. Whilst I am aware that you attended our property personally, I wanted to ring the holidaymaker last evening to satisfy myself that her family was warm and had been able to cook.In the event she was just full of praise for the way instant action had been taken over the power failure and, in particular, for the way in which the West Cornwall Cottage Holiday team had looked after the situation and had taken such trouble.She also praised Nigel for his own concerned care.(Nigel is the WCCH Electrician on 24 hour call out service)

The family are thrilled with their visit and are contemplating making a future booking. We, too, Austyn, are most appreciative of the way you and your team dropped everything to attend to this problem

 Michael Timms - Owner

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Pet Friendly Cottages

Dogs are accepted in many properties, they too can enjoy a West Cornwall holiday.

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