West Cornwall Cottage Holidays

Cookie Policy

Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalised experience while using our services.

This allows us to provide services and features that most likely meet your needs, and to customise our service to make your experience easier and quicker.

We automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand and serve our users.

We use a web analytics tool to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system etc. However, this analytics data, collected via a JavaScript tag in the pages of our site, is not tied to personally identifiable information.

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance.

The following tables describe the cookies we use on this site and what we use them for.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage.

If you are not happy, then you should either not use this site, or you should delete West Cornwall Cottage Holidays cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

"Session" Cookies

We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for, please visit

www.allaboutcookies.org

 Persistent Cookies for Site Analytics and Performance

Analytics - We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

Site Performance - This service helps us understand the speed and technical performance of our site so we can monitor and improve it. User data is all anonymous.

You can find out more about Google’s and DC Storms position on privacy as regards its analytic services at the following:

www.google.co.uk/intl/en/analytics/privacyoverview

www.dc-storm.com/information-on-cookies

www.dc-storm.com/privacy

Social buttons

On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting our site and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

External web services

We use a number of external web services mostly to display content within our web pages. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Payment Processing

In order to process payments online we require the billing address for the credit card used and our external payment provider, West Cornwall Cottage Holidays requires your credit card details.

To find out more please see our privacy policy and/or our payment providers

Our Use of Your Information

We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs.

We use your email address to send you newsletters or other communications (for example, digests of the forum posts) that you have requested from the Site. Out of respect for our users we offer an opt-out.

We may use information we obtain from your current and past activities on the Site, to resolve any disputes, troubleshoot problems and enforce our Terms & Conditions. At times, we may look across multiple users to identify problems or resolve disputes.

Please see our full privacy policy and booking conditions for further information